An automatic message sent the Beatport org chart to my new work address as a Visio attachment.
The automatic message was generic. The filename did the useful work. It identified a September Beatport org chart, created right around the time I joined.
The messages around the file show my side of the company clearly enough. I sent mail through IMAP. I tested the new account against Gmail. Then came shared addresses, submissions, outside delivery, mailing lists, vacation messages, queues, and replies.
Email was part of the store. Labels needed to reach the content team. Customers needed support. Groups and shared addresses moved work between people. A missing message could mean missing music or a customer waiting without anybody seeing why.
The org chart put names and boxes around the company. My own list was already simpler: get the new account working, then keep moving through the addresses and queues around it.
The attachment could wait. The mail tests had already started.
The first messages were plain. One IMAP test. One message from the Beatport address to Gmail. One reply back. Then the paths multiplied into submissions, support, groups, and outside delivery.
The chart was a picture of who worked where. The inbox was how the work actually reached them. I needed both, but only one of them was breaking in front of me.
I saved the Visio file and kept testing the account.
The chart could tell me the reporting lines later. That morning I needed the new address to send and receive mail.